Frequently Asked Questions

Meeting With Santa Virtually Can Be Simple!

While it can seem a daunting task to figure out how to schedule and use streaming software, we’ve provided some frequently asked questions to make the process as simple as possible. If you have further questions feel free to email us at [email protected]

A visit with Dave from Santa's Here MI involves scheduling a time that fits both your schedules with our easy scheduling software and answering a few key questions that let us know the name of who Dave is having a Zoom call with and what they will be discussing! All from the comforts of home.

All ages are welcome! But to get the most out of your experience we recommend at least the age of 2.

Depending on which package you go with it can range from 2-3 minutes for a pre-recorded message, 6-8 minutes for the normal package, and 8-10 minutes for the deluxe package.

To see the pricing, check out our services section. We have several options that can accommodate your budget and needs!

Of course! In our questionnaire section we ask if there are any special needs that Santa should be aware of and how you would like Santa to engage with your special needs child. If there's anything that Santa should avoid or should intentionally talk about let us know and we'll be happy to accomodate!

Yes! Due to Santa being busy with visiting many children from all over, it is best to be pro-active so that both parties will be able to find a time to meet that works for both of them.

When you choose a time and secure it with a payment there is a questionnaire involved that asks if there's any certain way you would like the conversation to flow!

Some parents will ask Santa to mention that they've been good and mention situation x,y,z such as getting good grades or being a good older brother and taking care of their sister and that Santa has noticed and will be giving him lots of gifts for his good behavior this year! 

Santa's Here MI uses Zoom as their virtual meeting software. It has taken off in the recent year and has become user friendly and compatible with a broad range of mobile devices.

No! Zoom is completely free! Simply download Zoom with the link provided, sign up for an account and download the software. We recommend you get familiar with the software beforehand so you aren't overwhelmed when you get on your first call with Santa.

While most laptops nowadays have good enough to great webcams, a high quality one will always give a better experience. Laptops are always the best devices to use for the call, it is absolutely possible to use tablets or phones as a last resort.

Comfortable pajama's or festive apparel is usually the best choice to have the most magical and impactful experience. It's all about getting into the Christmas spirit and if everyone participates in the fun it will come as close as it gets to meeting Santa in person.

Dave Nicholson of Santa's Here MI wants to re-assure all the parents out there that just want to have a great Christmas experience with their family and not worry about anything ruining it so he has documentation of his ICHAT Criminal Justice Information Center background check. We encourage you to reach out at [email protected] if you have any questions at all about safety and we are comfortable sharing any and all documentation of Santa's past!